Client Review
Marshall Wuchter — Olathe KS
Certified Transmission is pleased to share the following client review from Marshall Wuchter of Olathe. Certified Transmission loves getting such feedback as Marshall shared as it assists with our goal of being the very best auto repair shop in the Olathe area.
I wanted to tell you about my recent experience at Certified Transmission. I was having trouble with my Ford Explorer and someone driving with me thought it might be my transmission. I went to the Certified Transmission shop in Olathe where I left my car there for the whole day. Jeff, the manager, called me later that day to tell me they went through my whole transmission, test drove it twice, and could find nothing wrong with it. They then performed another test on my tires and told me that is where the problem was. Something in my transfer case was kicking on and off because of that tire problem. They could have told me anything and I would have believed them. It would have been easy for them to adjust my tires and told me that it was a transmission problem. But they chose to take the high road and do the right thing. When I do have a transmission problem, or anyone I know has one, guess where I will go, Certified Transmission. I thought you would like to know.
Thank you, Marshall, for sharing your experience. We are glad to hear that Jeff and the team could accurately diagnose and resolve the issue with your Ford Explorer. Your trust in our honesty and integrity is greatly appreciated. Best regards, Certified Transmission Team.