We have worked with Certified Transmission for over 30 years. I rate their customer service top notch, A+, and a gold star on any warranty work or help needed.
Certified Transmission offers the Certi-Care Evaluation at all of our store locations. The Certi-Care Evaluation is a multi-point diagnostic inspection that assists our shop technicians in quickly identifying and isolating what may be causing a transmission problem. Customers who come to our shop in Omaha are glad to learn that over 66% of vehicles that have the Certi-Care Evaluation do not need a major transmission repair or replacement.
The Certified Transmission Certi-Care Evaluation also involves placing the vehicle on a lift to further inspect the controls located underneath the vehicle for possible causes of the transmission problem that may be externally related.
Quite often many of a vehicle's transmission problems can be found with the initial Certi-Care Evaluation process described above. In the event the initial measures described above do not pin-point a transmission problem, the technician at our Omaha Certified Transmission shop will not suggest a remanufactured transmission until we know the precise cause of the problem.
When the initial Certi-Care Evaluation does not identify the problem our technician will begin an advanced computerized process to isolate the problem. Transmission problems that can not be identified with an external inspection may be originating from the vehicle's highly complex computerized system. For example it may be possible that the transmission is not receiving the correct signal from the vehicle's computer. The Certi-Care Evaluation's computerized diagnostic service is performed to see if an electronic component is responsible for an improper shifting or a negative impact to overall performance.
The technician will use a computerized diagnostic tool known as a "scanner" to receive any "trouble codes" from the vehicle's major computerized systems related to the transmission that may be affecting the drive-ability. When the scanner is notified of a trouble code, that code is matched against Certified Transmission's comprehensive and industry leading vehicle manufacturer database.